When one error wake up in print such together the an equipment is the end of file or file is jammed, a troubleshooting article is displayed automatically. Take it the appropriate action described in the message.

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When one error occurs, the alarm lamp flicker orange and a support Code (error number) is shown on the computer system screen. For some errors, the ~ above lamp and also the alarm lamp flashes alternately. Check the standing of the lamps and the message, climate take the appropriate action to resolve the error.


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(A) Flashes

(B) goes off

Number of flashes

Cause

Support Code

2 flashes

The device is out of paper, or document does not feed.

1003

The record size in the publish settings and the dimension of the loaded document do not match.

2100, 2101

3 flashes

The file output tray is closed.

1250

Paper is jammed in the file output slot.

1300

Paper is jammed within the machine at the carry unit.

1303

Paper is jammed once performing automatically duplex printing.

1304

4 flashes

The good cartridge is not installed properly.

1687

5 flashes

The well cartridge is not installed.

1401

Appropriate fine cartridge is no installed.

1403, 1485

6 flashes

The document output sheathe is open.

1202

7 flashes

The well cartridge is not mounted in the exactly position.

1486, 1487

8 flashes

The ink absorber is virtually full.

1702, 1703, 1704, 1705, 1712, 1713, 1714, 1715

9 flashes

The protective material for the fine Cartridge holder or the tape might remain attached to the holder.

1890

10 flashes

Loaded file is not compatible v automatic duplex printing.

1310

11 flashes

Cannot carry out automatic duplex printing with the current file size setting.

4103

12 flashes

You cannot publish the materials on an imaginative PARK PREMIUM.

4100

13 flashes

The octopus may have run out.

1686

14 flashes

The ink cartridge cannot be recognized.

1684

15 flashes

The good cartridge can not be recognized.

1682

16 flashes

The ink has actually run out.

1688

21 flashes

The device cannot finding the paper size.

2103

22 flashes

The device has detected the the record has to be fed aligned come one side.

2102


Support Code matching to the variety of Alternate flashes of the on Lamp and also the alert Lamp

Example of 2 times flashing:


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(A) Flashes

(B) walk off

Number the flashes

Cause

Support Code

2 flashes

Printer error has occurred.

5100

7 flashes

Printer error has actually occurred.

5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15

10 flashes

An error requiring you to contact the business center has actually occurred.

B200

Other situations than above

Printer error has actually occurred.

5011, 5012, 5200, 5400, 6000, 6500, 6800, 6801, 6900, 6901, 6902, 6910, 6911, 6930, 6931, 6932, 6933, 6936, 6937, 6938, 6940, 6941, 6942, 6943, 6944, 6945, 6946


When a assistance Code and a article are presented on the computer system screen:


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* The screen differs depending upon the OS you room using.

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Note

For details on how to resolve errors without support Codes, watch A article Is Displayed.