When one error wake up in print such together the an equipment is the end of file or file is jammed, a troubleshooting article is displayed automatically. Take it the appropriate action described in the message.
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When one error occurs, the alarm lamp flicker orange and a support Code (error number) is shown on the computer system screen. For some errors, the ~ above lamp and also the alarm lamp flashes alternately. Check the standing of the lamps and the message, climate take the appropriate action to resolve the error.
(A) Flashes
(B) goes off
2 flashes | The device is out of paper, or document does not feed. | 1003 |
The record size in the publish settings and the dimension of the loaded document do not match. | 2100, 2101 | |
3 flashes | The file output tray is closed. | 1250 |
Paper is jammed in the file output slot. | 1300 | |
Paper is jammed within the machine at the carry unit. | 1303 | |
Paper is jammed once performing automatically duplex printing. | 1304 | |
4 flashes | The good cartridge is not installed properly. | 1687 |
5 flashes | The well cartridge is not installed. | 1401 |
Appropriate fine cartridge is no installed. | 1403, 1485 | |
6 flashes | The document output sheathe is open. | 1202 |
7 flashes | The well cartridge is not mounted in the exactly position. | 1486, 1487 |
8 flashes | The ink absorber is virtually full. | 1702, 1703, 1704, 1705, 1712, 1713, 1714, 1715 |
9 flashes | The protective material for the fine Cartridge holder or the tape might remain attached to the holder. | 1890 |
10 flashes | Loaded file is not compatible v automatic duplex printing. | 1310 |
11 flashes | Cannot carry out automatic duplex printing with the current file size setting. | 4103 |
12 flashes | You cannot publish the materials on an imaginative PARK PREMIUM. | 4100 |
13 flashes | The octopus may have run out. | 1686 |
14 flashes | The ink cartridge cannot be recognized. | 1684 |
15 flashes | The good cartridge can not be recognized. | 1682 |
16 flashes | The ink has actually run out. | 1688 |
21 flashes | The device cannot finding the paper size. | 2103 |
22 flashes | The device has detected the the record has to be fed aligned come one side. | 2102 |
Support Code matching to the variety of Alternate flashes of the on Lamp and also the alert Lamp
Example of 2 times flashing:
(A) Flashes
(B) walk off
2 flashes | Printer error has occurred. | 5100 |
7 flashes | Printer error has actually occurred. | 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15 |
10 flashes | An error requiring you to contact the business center has actually occurred. | B200 |
Other situations than above | Printer error has actually occurred. | 5011, 5012, 5200, 5400, 6000, 6500, 6800, 6801, 6900, 6901, 6902, 6910, 6911, 6930, 6931, 6932, 6933, 6936, 6937, 6938, 6940, 6941, 6942, 6943, 6944, 6945, 6946 |
When a assistance Code and a article are presented on the computer system screen:
* The screen differs depending upon the OS you room using.
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For details on how to resolve errors without support Codes, watch A article Is Displayed.