Is the touchscreen of her mobile device unresponsive or responding incorrectly? when trying to touch a details part of the screen however end up choosing something else instead? It could be something as an easy as a misbehaving app causing the phone come freeze, or cracks in the display making it respond gradually or no at all. Right here are a few tips and also quick ways on exactly how to resolve touchscreen issues.

You are watching: Samsung galaxy note 5 touch screen not working


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Before you try out below recommendations as to your solutions, be certain to check if your device"s software and related apps are updated through latest version. Please inspect how to upgrade your mobile device"s software application in following order. 

Step 1. go to Settings > software program update.

Step 2. Tap on Download and also install.

Step 3. monitor the on-screen instructions. 


Please Note: Before continuing, eliminate all non-sommos.net certified screen protectors, cases, or any kind of other accessory that might be touching the screen. Make certain the touchscreen is dry and clean, and also remove gloves if you"re attract them. The display screen may not acknowledge touches with gloves or very dry and also chapped fingers.


Press and also hold the Volume Down and Power key because that 7 to 10 seconds to carry out a forced reboot or soft reset. Top top phones without a devoted Power key, press and also hold the Volume down an essential and Side key for 7 to 10 seconds.


The maker care feature will improve your phone"s all at once performance by scanning for wasted storage an are and other potential issues. Navigate to and also open Settings. Tap Device care, and also then tap Optimize now.


Booting her smartphone in safe setting is additionally another alternative to find the end if the screen still flickers or not. Safe mode is choose a diagnostic device to aid identify the difficulties on your device.

Step 1: Turn turn off your machine then strength on.

Step 2: When the sommos.net logo shows up by itself, press and also hold the Volume down key.

Step 3: The device will switch on in safe mode. Safe mode will be shown on the bottom left the the screen.

If the display screen works in safe mode, an app is most likely leading to your issue. Remove newly downloaded apps one through one till the difficulty is fixed. If the problem persists as soon as your device is to run in safe mode, the problem might not be pertained to an app.

To exit safe mode, restart her device.


Back up and also Factory ResetClick come Expand

A factory reset, also known as a tough reset or understand reset, is one effective, critical resort technique of troubleshooting because that mobile phones. The will restore your phone to its original manufacturing facility settings, erasing all your data in the process. Since of this, it"s vital to back up the information prior to you perform a manufacturing facility reset. 

For action by step instructions on manufacturing facility Resetting her device, check out our guide Factory Data Reset a sommos.net cell phone device or inspect out our page Backing up my sommos.net device for backing up assistance.


How to usage the sommos.net Members app

If you are experiencing challenges with her sommos.net mobile, tablet, or wearables, you can send united state a inquiry in the sommos.net Members app. Discover out much more about sending out an error report.

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How to use the sommos.net Members app
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