Was wondering if anyone else has ever gotten this weird issue and was able to resolve it.

The shorcut target path is \SERVERShareFolder

When opened as User it gives me "The item referred to by this shortcut cannot be accessed, You may not have appropriate permissions" (EXPLORER.EXE in title bar)

The weird part about all this is, if i right click and select properties, make no changes and just hit OK and try to relaunch, it prompts me for credentials to the Server like normal. If i hit cancel and try again over and over it still works, but if i hit cancel and wait a minute, relaunch, it goes back to "The item referred to by this shortcut cannot be accessed, You may not have appropriate permissions."

When opened as Local Admin i have no issues and it prompts me for credentials every time.

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8 Replies


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Thai Pepper
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PU-36 Dec 17, 2015 at 19:19 UTC

Have you tried to add \SERVER* to your Local Intranet Sites within IE and turn off Protection mode and drop it to Low?

I know it may sound weird (why go to IE for an Explorer thing) but when I create shortcuts for my users on their desktop (which is redirected to \DFSShare I add that located to IE so they wont get a "Security Warning".


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Pimiento
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Richie. Dec 17, 2015 at 19:32 UTC

Added \Servershare (it didnt like the wildcard) and lowered protection to low (was already unchecked for Protection mode) and no luck, same issue, only prompts me for credentials after i check properties, otherwise it gives me that same error.


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Pure Capsaicin
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DragonsRule
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Dec 17, 2015 at 19:39 UTC

Why is it asking for credentials at all? Is there a reason the logged on user doesn"t have access?


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Thai Pepper
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PU-36 Dec 17, 2015 at 19:40 UTC

It sounds like a permissions issues somewhere on the local machine. Do you have any policies that prevent execution of file types, locations, etc...


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Pimiento
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Richie. Dec 17, 2015 at 20:07 UTC

We had a merger of two companies and are in the process of integrating apps and the sort working on one main domain, so for the time being we have a mix of sets in our building that run on two different domains, both are trusted between eachother.

They need to get into a share folder which is on the other domain, as long as it prompts them for the credentials they have no problem getting into it. It is just a weird issue that noone here has seen before..that is the fact that it works if you right click and view properties, but not on its own.

These are shared sets so the same user would not use the same computer everyday (also is a 24/7 facility), depending on their assignment that day they will need to work on a different desk.

It is just a hassle to have to get it working for each user the first time they log into that set, after that they dont have any issues. And if the set ever gets reimaged we have the same situation again. Just trying to get this working until the integration is complete.

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Of course we can find ways to work around this issue but with this being something noone here as ever seen, i was curious if anyone within sommos.net has run into a similiar situation and managed to get it working.